Cloudflare3 дня назад
Response Engineer - PhishGuard
Hybrid
Обязанности
- 01Conduct continuous, real-time monitoring of email threat queues to review and analyze sophisticated attacks flagged by Cloudflare Email Security automated systems
- 02Investigate customer-reported submissions, execute proactive threat hunts targeting emerging patterns, and perform manual retraction or quarantine of verified malicious emails
- 03Provide critical feedback to Detection Engineering to update machine learning models and contribute novel campaign data to global intelligence repositories
- 04Identify nuanced threat patterns by correlating technical telemetry with behavioral indicators, generating detailed threat dossiers for impending organizational risks
- 05Deliver direct crisis intervention and proactive phone notifications to customers regarding high-dollar BEC threats and active insider risks
- 06Lead technical onboarding sessions for new customers, configuring internal system instances with bespoke detection rules, thresholds, and custom allow/block lists
- 07Guide customers through their multi-year DMARC implementation journey toward strict "Reject" policy enforcement by conducting SPF and DKIM alignment audits
Требования
- 01Undergraduate degree in Computer Science, Information Security, Information Systems, or equivalent practical experience
- 025+ years of experience tracking and analyzing complex cyber campaigns utilizing technical indicators such as Domains, IP Addresses, and email headers
- 03Proven expertise analyzing, investigating, and defending against highly targeted phishing, invoice fraud, and Business Email Compromise (BEC) attacks
- 04Deep working knowledge of core email authentication protocols (SPF, DKIM, DMARC) and aggregate/forensic data interpretation
- 05Hands-on experience utilizing AI LLM tools (such as OpenCode or Windsurf) to develop automations for daily analysis and productivity workflows
- 06Excellent verbal and written English communication skills, with a strong ability to translate complex technical threats into actionable business intelligence for executive stakeholders
Условия
- 01Location: Austin, TX