DeepL22.05.2026
Senior Solutions Architect - Voice
Полная занятостьУдалёнка
Обязанности
- 01Lead Technical Discovery and Validation: Act as a technical expert across DeepL Voice use cases (meetings, live conversations, APIs), engage with enterprise prospects and partners including contact centre leaders, IT architects, and CX stakeholders. Validate the art of the possible in proof-of-concepts and conduct architecture reviews to help win deals
- 02Advise on the End-to-End Voice Architecture: Advise on scalable, real-time voice AI architectures across the full stack - speech-to-text, text-to-speech, speech-to-speech real-time translation and telephony/SIP/contact centre integrations
- 03Enable Partners: Work with BPOs and contact centre providers to deploy, integrate, and scale voice AI globally. Help to build repeatable playbooks that enable partners to move fast without introducing technical risk
- 04Close the Product Loop: Bring structured, specific feedback to product and engineering on latency constraints, voice quality trade-offs, and integration gaps - and turn customer pain into roadmap influence
Требования
- 017–10+ years in Solution Architecture, Solution Consulting, or Technical Pre-Sales ideally within enterprise or SaaS environments
- 02Solid familiarity with the voice stack: SIP/VoIP/IVR, CCaaS Platform Architecture, Contact centre platforms (for example: Genesys, NICE, Five9, Amazon Connect etc), speech-to-text, text-to-speech and speech-to-speech systems, LLM-based conversational AI, WebSocket / API Integration, AWS Cloud Architecture
- 03A systems mindset with a passion for designing voice solutions by understanding how these pieces fit together in a disparate IT environment
- 04Strong enterprise instincts - comfortable building technical credibility with contact centre leaders, IT and enterprise architects, and CX teams
- 05A genuine belief in DeepL's mission - making high-quality language technology accessible to organisations worldwide
- 06Native or bilingual level Japanese fluency and business fluency in English
Условия
- 01Diverse and internationally distributed team with people of more than 90 nationalities
- 02Open communication, regular feedback, direct and actionable feedback
- 03Hybrid work schedule (office 2 times per week), flexible working hours, trust-based environment