Character.AI02.06.2026

Technical Program Manager, Model Alignment and Deployment

Полная занятостьRedwood City

Обязанности

  • 01Lead planning and execution of cross-functional programs spanning data collection, annotation pipelines, alignment workflows (RLHF, DPO, Constitutional AI), safety guardrails (adversarial testing, red-teaming), and model serving
  • 02Establish scopes, goals, timelines, risks, and success metrics for programs
  • 03Serve as the connective tissue between Post-Training, Safety Engineering, Trust & Safety, ML Infra, UXR, and Product teams
  • 04Translate model development, safety, and user experience priorities into executable roadmaps
  • 05Develop and maintain custom evaluation frameworks to track model performance and user satisfaction
  • 06Drive comprehensive quality evaluation initiatives alongside rigorous safety and toxicity baselines
  • 07Partner with UXR, researchers, and engineers to identify quality signals, incorporate human feedback, and surface actionable insights on model behavior in production
  • 08Drive visibility into data pipeline health, annotation quality, training run progress, and deployment readiness
  • 09Identify bottlenecks across teams and lead efforts to improve tooling, process, and developer velocity
  • 10Partner with research, safety, product, and UXR leadership on prioritization, sequencing, and tradeoffs
  • 11Build and refine operational patterns, ontologies, and frameworks for scaling new capability development
  • 12Own external partner relationships supporting workstreams, including annotation vendors, evaluation tooling providers, and data partners

Требования

  • 015+ years of experience in technical program management, research operations, or product execution in a fast-moving AI, ML, or research environment
  • 02Deep familiarity with post-training and alignment concepts (supervised fine-tuning, RLHF, AI safety frameworks, LLM evaluation) and model deployment/serving
  • 03Proven ability to lead complex, multi-team programs in ambiguous, rapidly evolving environments
  • 04Track record of shipping with quality and speed
  • 05Strong analytical mindset; comfortable working with data and user insights to measure program health, identify trends, and drive decisions
  • 06Proficiency in SQL and Python
  • 07Exceptional communication skills - able to translate deep technical work into clear narratives for leadership and hold detailed technical conversations with engineers
  • 08Obsessive about data integrity, operational rigor, and process quality
  • 09BS in a quantitative, scientific, or technical field; MS or PhD a plus