Fin18 дней назад
Senior Solutions Engineer
London
Обязанности
- 01Lead technical discovery to identify and address customers’ needs
- 02Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
- 03Conduct impactful, value-based solution reviews and in-depth technical sessions
- 04Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
- 05Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
- 06Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
- 07Build trust with customers by approaching challenges with empathy and curiosity
- 08Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
- 09Commit to customer success, ensuring lasting value and proactively addressing challenges
Требования
- 01Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
- 02Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
- 03Ability to solve problems independently while thriving in collaborative team environments
- 04Proven time management skills in a dynamic team environment
- 05Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
- 06Leverage skills in translating complex business challenges into tailored Fin solutions
- 07Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
- 08Familiarity with managing POCs, RFPs, and addressing complex security questions
- 09Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
- 10Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Условия
- 01Competitive salary and equity in a fast-growing start-up
- 02Serving lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- 03Regular compensation reviews - rewarding great work
- 04Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
- 05Pension scheme & match up to 4%
- 06Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- 07Flexible paid time off policy
- 08Paid maternity leave, as well as 6 weeks paternity leave for fathers
- 09Cycle-to-Work Scheme with secure bike storage
- 10MacBooks as standard (Windows available for certain roles)
- 11Hybrid working policy (at least three days in office per week)