Asana5 дней назад
SMB Solutions Engineer, Client Management
Chicago
Обязанности
- 01Own the technical side of the ACM sales cycle: demos, workflow configuration, and solution design for agency and professional services buyers
- 02Build vertical-specific demo environments for primary verticals—Advertising & Marketing, Media, Digital Services, Design & Creative, and PR—that let AEs compress time-to-proof on every call
- 03Translate customer pain into specific product configurations; show a Head of Delivery exactly how the Notice/Recommend/Approve loop works for their brief intake process, not a generic walkthrough
- 04Drive AI Teammate activation post-close; your job doesn't end at the signature—you make sure the portal has real client activity and AIT consumption is running before you hand off
- 05Partner with AEs on multi-stakeholder deals where the technical design or workflow architecture determines whether the deal closes
- 06Gather customer feedback and feed it directly to the product team; you're one of the first people in the field with this product and what you hear matters
- 07Build scaled assets—demo environments, click-throughs, configuration guides—that enable the broader team to carry the technical story without SE support on every deal
Требования
- 01Minimum 2+ years of professional experience, with a strong preference for experience in Solutions, Consulting, or similar customer-facing technical roles
- 02Deep understanding of AI LLMs and GPTs, and the ability to articulate their business applications
- 03Familiarity with work management solutions and their core enterprise value propositions
- 04Proven ability to effectively influence senior-level operations decision-makers
- 05Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards
- 06Strong communication skills to explain complex technical concepts to diverse audiences
- 07Adaptable to working in fast-paced environments with changing priorities
Условия
- 01Role is based in our Chicago office with an office-centric hybrid schedule
- 02The standard in-office days are Monday, Tuesday, and Thursday
- 03Most Asanas have the option to work from home on Wednesdays
- 04Working from home on Fridays depends on the type of work you do and the teams with which you partner
- 05Estimated On-Target Earnings (OTE) range is between $150,000 - $158,000
- 06Compensation package may include additional components such as equity and benefits
- 07Mental health, wellness & fitness benefits
- 08Career coaching & support
- 09Inclusive family building benefits
- 10Long-term savings or retirement plans
- 11In-office culinary options to cater to your dietary preferences