GitLab8 дней назад
Solutions Architect, LATAM
Remote
Обязанности
- 01Engage with prospects and customers across LATAM, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process
- 02Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption
- 03Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops
- 04Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes
- 05Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations
- 06Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing
- 07Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners
- 08Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies
- 09Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage
Требования
- 01Ability to communicate clearly with technical and non-technical stakeholders across Latin America
- 02Background in technical pre-sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journey
- 03Experience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud-based environments
- 04Understanding of the end-to-end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomes
- 05Ability to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluations
- 06Skill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and Marketing
- 07Ability to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industries
- 08Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem
Условия
- 01Based in Mexico
- 02Work closely with a regional sales director, account executives across enterprise, mid-market and public sector segments
- 03Work alongside other Solutions Architects, while reporting to a senior manager in the US
- 04All-remote, highly asynchronous way across time zones