Okta28.04.2026
Principal Delivery Success Manager
Toronto
Обязанности
- 01Develop delivery capability across the assigned partner portfolio
- 02Guide partners through the Service Delivery Partner maturity model
- 03Identify specialization gaps and recommend enablement paths
- 04Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.)
- 05Encourage partner certification and skill development
- 06Review and validate partner go-live submissions
- 07Classify deployments according to Standard, Advanced, and Strategic complexity levels
- 08Ensure deployments meet Okta delivery standards
- 09Capture delivery feedback from Professional Services and customers
- 10Serve as the delivery advisor for sales teams when identifying partners for deployments
- 11Recommend partners based on capability, specialization, and deployment complexity
- 12Assist in identifying partners capable of supporting complex customer architectures
- 13Track ecosystem capability trends across assigned partners
- 14Identify gaps in partner expertise or geographic coverage
- 15Provide recommendations for partner enablement and recruitment
- 16Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning
- 17Partner closely with Alliances to support relationship management and service delivery partner recruitment
- 18Drive and track partner adoption to post-sales enablement
Требования
- 0110+ years of experience in enterprise software delivery, professional services, or partner success roles
- 02Experience working with system integrators or service delivery partners
- 03Experience supporting enterprise software implementations
- 04Strong understanding of identity and access management concepts
- 05Familiarity with enterprise SaaS deployment models
- 06Understanding of partner ecosystems and implementation services
- 07Ability to guide partners through complex technology implementations
- 08Strong cross-functional collaboration skills
- 09Ability to evaluate partner capabilities and recommend improvement strategies
- 10Excellent communication and stakeholder management skills
- 11Ability to work with technical teams, sales teams, and executive stakeholders
Условия
- 01Annual base salary range for candidates located in Canada is between: $123,000 — $169,400 USD
- 02Hybrid work model
- 03Equity (where applicable), bonus, and benefits
- 04Health, dental, and vision insurance
- 05RRSP with a match
- 06Healthcare spending, telemedicine
- 07Paid leave (including PTO and parental leave)
- 08In-person onboarding experience