Workato31.03.2026
Forward Deployed Engineer
Boston
Обязанности
- 01Implement agent-based AI solutions using the Workato Agentic AI platform
- 02Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
- 03Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
- 04Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows
- 05Act as a technical solutions expert with strong aptitude for troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform
- 06Develop and maintain robust, scalable, AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform
- 07Continuously monitor and improve AI system performance, ensuring efficiency and reliability
- 08Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation
- 09Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment
- 10Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base
- 11Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise
- 12Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs
- 13Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences
Требования
- 01BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field
- 02A total of 4+ years of relevant experience in design, development, and implementation
- 031+ year of experience with Workato or similar workplace orchestration and integration platform, is a must
- 04Proven experience in AI engineering, with a focus on agent-based systems
- 05Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations
- 06Knowledge of implementing integration projects is essential
- 07Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases
- 08Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus
- 09Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus
- 10Strong working knowledge of APIs—RESTful, SOAP/XML
- 11Solid understanding of data structures—JSON
- 12Sound knowledge of any RDBMS/NoSQL
- 13Hands-on experience with any of the following: Java, Python, or Ruby
- 14Technical background or a solid understanding of technology and industry trends, especially in the app integration space
- 15Experience working with cloud business apps like Workday, NetSuite, Salesforce and ServiceNow - Marketo is a plus
- 16Good knowledge of microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus
- 17Strong collaboration skills, ability to adapt to a dynamic start-up environment