Postman22.04.2026
Deal Operations Analyst
London
Обязанности
- 01Create Quotes and Order Forms for sales deals
- 02Review Quote approval requests and approve qualified Quotes
- 03Process bookings review of customer orders
- 04Assist in the complete order cycle, ensure quality and efficiency through the entire process
- 05Support of internal and external customers in regard to order booking and order tracking
- 06Address escalation for exception handling regarding booking requests
- 07Research discrepancies regarding ARR calculations
- 08Assist Deal Operations and Sales with non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms to match the intent of the deal
- 09Coordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing
- 10Accurately enter deal information into Salesforce
- 11Process Salesforce transaction data review for post close audits
- 12Participate in special projects related to order processing and general Deal Operations process improvements
Требования
- 01Flexibility to work additional nights and weekends for month and quarter-end, as needed
- 02Experience with Quote to Cash in Salesforce CPQ Tool required
- 03Experience with Ironclad preferred, or another CLM like Conga
- 04Experience with back-office operations as well as strong knowledge of order processing
- 05Experience with cross functional collaboration with Finance and Legal for the deal making process
- 06Ability to learn internal business technology, applications, and solutions quickly
- 07Strong working knowledge in Salesforce, Microsoft Excel, Google Suite
- 08Willing to work in a highly demanding and results-oriented team environment
- 09Extremely detail oriented and effective organizational skills
- 10Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature
- 11Strong problem solving skills and ability to root cause issues
- 12Excellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder
- 13Highly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around
- 14Strong sense of accountability
- 15Kindness and consideration in your approach when interacting with peers, partners and customers
Условия
- 01In-office position (5 days a week for hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London)
- 02For Bangalore roles: currently 3 days/week, transitioning to 5 days/week by end of year
- 03Full medical coverage
- 04Flexible PTO
- 05Wellness reimbursement
- 06Monthly lunch stipend
- 07Donation-matching program
- 08Wellness programs for physical and mental health
- 09Frequent team-building events
- 10Pay-on-performance philosophy
- 11Flexible schedule working with a fun, collaborative team