Linear2 дня назад
Менеджер по работе с клиентами, Growth
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РЫНОК
12 514 ₽медиана по профессии
IT Support / Helpdesk · 116 вакансий с указанной зарплатой
5 250половина предложений: 9 479–16 667132 617
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Полная занятостьУдалёнка
Обязанности
- 01Develop and maintain strong relationships with key stakeholders at Linear’s mid-market customers - act as the primary point of contact for customer inquiries, concerns, and feedback
- 02Become a product expert and help customers use Linear to drive business outcomes
- 03Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts
- 04Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product
Требования
- 013+ years relevant work experience in a technical customer-facing role
- 02SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
- 03Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively
- 04Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively
- 05Previous experience working with product + engineering teams and/or developer tools is preferred
Условия
- 01Interesting and challenging work
- 02Work-life balance
- 03Competitive salary and equity
- 04Employee-friendly equity terms (early exercise, extended exercise)
- 05Stipend to set up your home office
- 06Paid lunch and coffee during workdays
- 07Work remotely, no commuting to the office
- 08Paid co-working space/desk at an office
- 09Health, dental, and vision insurance (US)
- 10Regular team events and offsites
- 115 weeks of paid vacation
- 124 months of paid parental leave