Datadog4 дня назад

Менеджер по работе с корпоративными клиентами

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5 250половина предложений: 9 479–16 667132 617
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Seoul

Обязанности

  • 01Partner with Enterprise Account Executives and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
  • 02Proactively build relationships with customers to achieve loyalty and advocacy within their organization
  • 03Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
  • 04Own and project manage the on-boarding process for new customers
  • 05Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals
  • 06Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization

Требования

  • 01Customer-centric with 3+ years in a Customer Success or Account Management role
  • 02Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts in Korea
  • 03Knowledgeable in working with Fortune 1000 companies and global brands across all industries
  • 04A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
  • 05Experienced in the B2B tech space or with SaaS companies
  • 06Able to travel for customer onsite visits and events as required

Условия

  • 01Hybrid workplace
  • 02Best-in-breed onboarding
  • 03Sales training in MEDDIC and Command of the Message
  • 04An inclusive company culture, opportunity to join our Community Guilds
  • 05Intra-departmental mentor and buddy program for in-house networking
  • 06Continuous professional development, product training, and career pathing
  • 07New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • 08Generous and competitive benefits package
Менеджер по работе с корпоративными клиентами · Rekru