Datadog12 дней назад

Менеджер по работе с крупными клиентами - Denver

8 500–9 167 ₽в месяц · до вычета
РЫНОК
13 750медиана по профессии
Tech Lead / Team Lead · 358 вакансий с указанной зарплатой
5 092половина предложений: 9 750–18 1481,2 млн
Ниже рынка · выше 19% предложений
Denver

Обязанности

  • 01Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative
  • 02Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results
  • 03Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives
  • 04Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities
  • 05Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making
  • 06Own and project manage the on-boarding process for new customers
  • 07Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablement and other technical teams to ensure consistent value delivery and messaging

Требования

  • 01Customer-centric with 3+ years in a Customer Success or Account Management role
  • 02Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
  • 03Knowledgeable in working with Fortune 1000 companies and global brands across all industries
  • 04A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
  • 05Experienced in the B2B tech space or with SaaS companies
  • 06Willingness to travel as needed to support customer engagements
  • 07Fluent in written and spoken English
  • 08Growth mindset by embracing change and AI tools

Условия

  • 01Hybrid workplace
  • 02Best-in-breed onboarding
  • 03Generous global benefits
  • 04Intra-departmental mentor and buddy program for in-house networking
  • 05New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • 06Continuous professional development, product training, and career pathing
  • 07An inclusive company culture, able to join our Community Guilds and Inclusion Talks
  • 08Comprehensive and inclusive employee benefits including healthcare, dental, parental planning, and mental health benefits
  • 09401(k) plan and match
  • 10Paid time off
  • 11Fitness reimbursements
  • 12Discounted employee stock purchase plan