Stripe4 дня назад

Voice Support Operations Associate

Зарплата не указана

РЫНОК

12 592 ₽медиана по профессии

IT Support / Helpdesk · 117 вакансий с указанной зарплатой

5 250половина предложений: 9 583–16 667132 617

Работодатель не указал зарплату — сравните с рынком сами.

Bengaluru

Обязанности

01Troubleshoot and solve external user issues
02Analyze our processes and instigate changes to help scale our operations and improve user experience
03Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
04Gain unique insights into how thousands of businesses on Stripe scale and operate
05Learn how Stripe operates from the ground up and make a real impact on the future of the organization
06Partner with business process owners to run a critical workflow

01User-first mindset and energized by solving difficult problems
02Excellent communication skills, both written and verbal
03Excel in analytical thinking and problem solving
04Prior experience in handling customer calls or offering services to internal and external users
05Enjoy learning about technical products and processes
06Organized self-starter with passion for finding solutions to users challenges
07Process-oriented mindset and ability to get things done
08Enjoy working in an in-office environment with strong cross-team collaboration and support
09Able to prioritize and enjoy working in a quick-moving environment
10Humble with proven track record for working well across teams and with external partners
11Willing to periodically work a weekend day for which you will receive a weekday off in lieu