OpenAI9 дней назад

Руководитель операций по безопасности

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РЫНОК
13 634медиана по профессии
Tech Lead / Team Lead · 356 вакансий с указанной зарплатой
5 092половина предложений: 9 708–18 1041,2 млн
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Полная занятостьУдалёнка

Обязанности

  • 01Lead and coach a regional team of Safety Response Analysts
  • 02Own regional operational outcomes including utilization, SLA adherence, backlog health, and quality benchmarks
  • 03Handle and oversee the most complex and high-risk cases
  • 04Contribute directly to frontline work (20–30%) including investigations, enforcement decisions, and regulatory or legal escalations
  • 05Partner cross-functionally with Product, Policy, Legal, Investigations, and local market teams
  • 06Drive operational excellence and continuous improvement
  • 07Identify emerging risks and trends

Требования

  • 018+ years of experience in Trust & Safety, Risk Operations, Investigations, Fraud, Annotation, or platform integrity
  • 024+ years of direct people leadership or senior-level operational ownership
  • 03Applied AI tools and automation to improve operational workflows
  • 04Deeply familiar with trust and safety operations across multiple risk areas
  • 05Strong decision-maker in ambiguous, high-risk environments
  • 06Communicate complex safety and risk decisions clearly and credibly
  • 07Translate between frontline operations and strategic stakeholders
  • 08Skilled at influencing without authority
  • 09Use data, tooling, and automation to improve quality, efficiency, and scale
  • 10Comfortable leading in a 24/7, high-pressure operational environment

Условия

  • 0124/7 global operation that requires flexibility to support rotating shifts
  • 02Including nights, weekends, and holidays
  • 03Leadership on-call model