Ramp10 дней назад
Специалист по Product Operations | Generalist
Зарплата не указана
РЫНОК
15 708 ₽медиана по профессии
Product Manager · 64 вакансий с указанной зарплатой
5 667половина предложений: 12 282–19 831162 250
Работодатель не указал зарплату — сравните с рынком сами.
Полная занятостьУдалёнка
Обязанности
- 01Represent the “voice of the customer” within your product space, work to connect the day to day customer experience to product and engineering teams, and bring customer insights to help teams think beyond the boundaries of what exists today
- 02Own meaningful company-wide initiatives to help prepare Ramp for larger scale, and to create predictable and reliable processes for the benefit of the Ramp team and our customers and partners
- 03Create high-leverage product analytics and data analysis and use it to surface opportunities for improving performance, quality, and intuitiveness of the product
- 04Ensure that product releases are flawless through documentation, enablement and context sharing across the organization
- 05Achieve fast resolution of product bugs and issues by aiding in the tools and processes for incident identification and resolution
- 06Manage our operational relationship with relevant partners and vendors, including negotiating strong service agreements and performing joint performance assessments
Требования
- 01Minimum 2 years of professional experience working in product management, product operations, or strategy & operations roles, ideally in a fast-growing business
- 02Experience driving fast and successful execution of complex initiatives that involve the coordination of efforts of many different teams
- 03Track record of “seeking the root cause” of issues to find more enduring and impactful solutions than others
- 04Experience leveraging qualitative and quantitative feedback to create product recommendations
- 05Experience working directly with customers or clients through feedback requests and/or user research interviews
- 06Experience leveling up and assisting junior members of your team with constructive feedback
- 07Excellent written and verbal communication skills with experience tailoring a message to different audiences
- 08Can translate data into insights and action, including experience querying SQL
- 09Comfort in ambiguity and a track record of charting your own path
Условия
- 01Flexible PTO
- 02Centralized home-office equipment ordering
- 03Health and wellness stipend
- 04Budget for intra-office travel
- 05Weekly coffee stipend
- 06100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- 07One Medical annual membership
- 08401(k), including employer match on contributions made while employed by Ramp
- 09Fertility HRA (up to $10,000 per year)
- 10Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- 11Pet insurance
- 12In-office perks: lunch, snacks, drinks, and more
- 13Relocation expense coverage to NYC
- 14This Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week