Airbnb13 дней назад

Менеджер сложных страховых случаев

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5 250половина предложений: 9 479–16 667132 617

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Canada

Обязанности

01Identify, investigate, and manage risk and mitigation strategies in resolution of Complex and Large Loss claims
02Manage partners to influence prioritization, drive accountability, deliver improvements, and scale changes on claims impacting Airbnb
03Work with internal and external partners to influence prioritization, drive accountability, and deliver improvements
04Manage emerging risks/threats while enabling business growth in various markets
05Engage in Large Loss Claim reviews with insurers on monthly/quarterly basis
06Ensure management of insurers claim handling and potential coverage/relationship issues
07Craft Resolution Plan for Complex and Large Loss Claims
08Partner with Legal, GCM, Trust, Brokers, Insurers, Outside Counsel, and TPA's on complex claims resolution
09Accountable for performance and results of Insurance Carrier and Partners worldwide over Complex Claims
10Mentorship of L6 and L7 Host Damage Protection and Host Liability Protection Specialist on claims
11Upskill L6 and L7 partners for growth and development
12Guide through complex claims and changes
13Manage claims which impact Airbnb Financials and the Captive
14Collaborate with internal departments to share claim insights and improve claim handling
15Ensure compliance with company policies, procedures, and legal requirements related to claims handling
16Mentor others by simplifying complex information including claims knowledge, data analysis, business information, and process obstacles

0110+ years of Insurance Claims Coverage and Litigation experience with emphasis on liability and property
02Strong Insurance Policy experience
03Excellent analytical and problem-solving skills
04Strong knowledge of complex resolution techniques, investigative methodologies, and legal aspects
05Strong verbal and written communication skills
06Ability to explain complex topics to diverse audiences
07Skilled in presenting complex and sensitive customer issues
08Ability to analyze large data sets and draw reasonable conclusions
09Proven ability to collaborate effectively across disciplines, regions, and seniority levels
10Strong negotiating skills
11Experience communicating recommendations to both internal and external stakeholders
12High attention to details
13Experience working with internal stakeholders and/or third party providers to resolve complex disputes
14Ability to be on call and/or work weekends and evenings
15Demonstrated ability to identify and resolve issues through effective problem solving skills
16Proven ability to negotiate skillfully in difficult situations