Flexport19 дней назад

Ассистент по планированию морских перевозок

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РЫНОК
12 592медиана по профессии
IT Support / Helpdesk · 117 вакансий с указанной зарплатой
5 250половина предложений: 9 583–16 667132 617
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Phnom Penh

Обязанности

  • 01Execute end-to-end planning and booking of ocean freight shipments within a regional network (exports), including origin intermodal movements
  • 02Act as the first point of escalation for issue resolution and process improvement, both internally and externally, for specific trade lanes or carriers
  • 03Coordinate day-to-day operations with Account Management, Ocean Execution, Allocation and Procurement, ROM, and Ocean Carriers
  • 04Maintain FMT data including allocation, sailing schedules, cut-off dates, etc
  • 05Execute pre-bookings, support/hypercare trial shipment and submit rollover list if necessary
  • 06Create best practices, work on function enhancements, do automation study and provide feedback to tech/engineering teams
  • 07Conduct data analysis on utilization and forecasts vs allocation
  • 08Manage and resolve exceptions and escalations through the operations process in a timely manner based on agreed SLA’s
  • 09Build and develop local carrier relationships including coverage of carrier meetings, performance metrics, market intelligence collection (extraloader plans, omissions and blank sailings)
  • 10Work with the Ocean Procurement and Allocation & Yield on allocation planning and escalation handling
  • 11Manage hard allocation and give feedback to Allocation & Yield on requirements
  • 12Prepare forecasts and request soft allocation to match surplus demand in order to secure space for our clients
  • 13Optimize through net revenue steering and deadfreight performance management
  • 14Monitor performance on OTE and other relevant metrics
  • 15Work on continuous process improvements

Требования

  • 01Bachelor’s degree in logistics, supply chain, business, or related fields
  • 02Minimum 5 years of experience in ocean operation or related roles in freight forwarding/logistics
  • 03Good communication of written and spoken English
  • 04Chinese is a plus
  • 05Detail-oriented, structured, and eager to learn global supply chain operations
  • 06Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times