Fin19 дней назад
Senior AI Deployment Consultant
11 142–13 304 ₽в месяц · до вычета
РЫНОК
12 592 ₽медиана по профессии
IT Support / Helpdesk · 117 вакансий с указанной зарплатой
5 250половина предложений: 9 583–16 667132 617
В рынке · выше 44% предложений
Chicago
Обязанности
- 01Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout
- 02Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state
- 03Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans
- 04Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols
- 05Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation
- 06Coordinate technical readiness activities, including integrations, data migrations, and security reviews
- 07Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions
- 08Surface risk early enough that it can be mitigated rather than managed
- 09Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap
- 10Contribute to the evolution of our Deployment Services methodology, templates, and best practices
- 11Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team
Требования
- 015+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies
- 02A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable
- 03Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one
- 04Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders
- 05Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment
- 06Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace
- 07Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus
- 08Proof of eligibility to work in the United States is required
Условия
- 01Hybrid working policy: employees are expected to be in the office at least three days per week
- 02Base salary range for candidates within the Greater Chicago Area is $133,700-$159,650
- 03Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc
- 04All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)
- 05Radically open and accepting culture