Stripe19 дней назад
Product Analytics - Developer Experience, Bridge
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РЫНОК
15 867 ₽медиана по профессии
Product Manager · 69 вакансий с указанной зарплатой
5 667половина предложений: 12 750–20 32835 000
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Обязанности
- 01Own the data needs for your focal area end-to-end: define and refine the right metrics, build the pipelines to source them, and drive them into decisions
- 02Analyze payments quality signals (latency, uptime, failure/error rates, support ticket volume and themes) to identify where customers are experiencing friction and quantify the business impact
- 03Analyze product and UX data (dashboard usage, onboarding funnels, feature adoption) to find opportunities to improve the customer journey
- 04Design, build, and maintain robust, well-documented data pipelines and ETL processes that make customer experience data easy to access, trust, and query across the company
- 05Write and maintain production-quality SQL and pipeline code in Databricks, with work version-controlled and reviewed via GitHub
- 06Build and maintain dashboards and self-serve tools that let Product, Engineering, and Support teams monitor customer experience metrics without depending on ad hoc requests
- 07Partner cross-functionally with Product, Engineering, and Support/Operations to translate findings into concrete product and process improvements
- 08Proactively flag emerging issues or trends in payments quality or product experience before they become customer-facing problems
- 09Continuously improve data quality, documentation, and tooling for your focal area as Bridge's product and scale evolve
Требования
- 016+ years of experience as a data analyst or in a similar analytics role, ideally at a payments, fintech, or high-growth technology company
- 02Excellent SQL skills, with experience querying and modeling data in a modern warehouse/lakehouse environment (e.g., Databricks)
- 03Hands-on experience building and maintaining data pipelines and ETL processes, and comfort working with version control (GitHub) as part of a technical workflow
- 04Strong analytical and diagnostic skills — able to independently investigate a problem, identify root cause, and turn findings into a clear recommendation
- 05Experience building dashboards and visualizations that communicate insights clearly to both technical and non-technical stakeholders
- 06Demonstrated ability to work independently, take ownership of a focal area, and manage multiple concurrent priorities with minimal oversight
- 07Strong written and verbal communication skills, with the ability to explain technical or data-driven findings to non-technical audiences