Lovable26 дней назад
IT-специалист
Зарплата не указана
РЫНОК
12 592 ₽медиана по профессии
IT Support / Helpdesk · 117 вакансий с указанной зарплатой
5 250половина предложений: 9 583–16 667132 617
Работодатель не указал зарплату — сравните с рынком сами.
Полная занятостьОфис
Обязанности
- 01Serve as the first point of contact for hardware and software issues, triaging and resolving support tickets promptly
- 02Own the full device lifecycle: procurement, automated provisioning, configuration, maintenance, and decommissioning
- 03Actively automate repetitive support tasks using AI tools and scripting, and maintain documentation that enables team self-service
- 04Track and manage the company's hardware inventory, ensuring consistent standards across the organization
- 05Provide on-site IT support and work with internal and external events, including AV setup and pre-event coordination, to prevent technical issues
- 06Partner with the Security team to protect our fleet while keeping the developer experience smooth
Требования
- 01At least 2 to 4 years of experience in an IT support, sysadmin, or technical operations role at a tech company
- 02Experience managing vendor relationships, including negotiating costs and evaluating features
- 03Experience leading multi-stakeholder projects
- 04Strong troubleshooting skills in macOS or Linux environments
- 05A proactive, service-minded attitude with a track record of ownership and follow-through
- 06Experience with MDM tools (Iru/Knadji in particular) is a plus
- 07Familiarity with professional software development tools is a plus
Условия
- 01Office-first position (not suitable for remote work)
- 02Application must be submitted in English