Mercor3 дня назад

Product Manager, Trust & Safety

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РЫНОК
15 708медиана по профессии
Product Manager · 21 вакансий с указанной зарплатой
5 667половина предложений: 12 153–17 952250 000
Работодатель не указал зарплату — сравните с рынком сами.
Полная занятостьОфис

Обязанности

  • 01Work backwards from the business: Connect Trust and Safety decisions to Mercor long term health, expert trust, and client trust, and use that to prioritize business outcomes
  • 02Own the Trust and Safety product end-to-end: Set the roadmap for Mercor's Trust and Safety systems and own the lifecycle from signal detection to enforcement action
  • 03Improve Detection quality: Work with data science and engineering to tune models, prompts, and signals against real caseloads driving down false positive rates while holding the line on false negatives and expand automated decisioning as accuracy improves
  • 04Build the Operations Tooling: Design the products and workflows that our operations analysts use every day. Orient them around the action being taken, keep evidence bars and audit trails clear, and make high-severity calls defensible
  • 05Get in the weeds: Write specs and PRDs, but also build dashboards, pull SQL, and make small PRs to unblock yourself and validate direction

Требования

  • 015+ years in Product Management, Product Operations, Technical Program Management, Trust & Safety, Risk, Fraud, or a similar technical, operationally-minded role
  • 02Prior exposure to safety or integrity problems is a strong plus
  • 03Technical Fluency: Comfortable with large datasets, AI agents, unblocking and accelerating engineering
  • 04Able to reason about how detection models and signals behave, and to hold your own in technical conversations with engineers and data scientists
  • 05Systems Thinking: A passion for building repeatable systems and fixing problems that span across multiple systems
  • 06Strong project management and cross-functional communication skills
  • 07Ownership: Thrive in ambiguous, adversarial environments and take ownership from problem definition through execution
  • 08High accountability for outcomes, not just outputs
  • 09Judgment: Comfortable weighing the cost of a false positive against a missed fraud case, and making the tradeoffs explicit and consistent

Условия

  • 01Work in-person five days a week in our San Francisco, NYC, or London offices
  • 02Bi-annual performance bonus structure
  • 03Generous equity grant vested over 4 years
  • 04Up to $15k Relocation bonus
  • 05$10K housing bonus (if you live within 0.5 miles of our office)
  • 06$1.5K monthly stipend for meals
  • 07Free Equinox membership
  • 08$200 monthly laundry reimbursement
  • 09$200 monthly personal wellness reimbursement
  • 10Health, Dental, Vision insurance