Deployment Strategist - Canada

Навыки

Обязанности

• 01Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents
• 02Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close
• 03Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team
• 04Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life
• 05Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact
• 06Scope out potential applications in new industries and expand our AI solutions across different sectors globally
• 07Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives
• 08Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap
• 09Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers
• 10Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes

Требования

• 013+ years of experience working with customers in a technical capacity
• 02Direct enterprise customer experience is preferred
• 03Experience in product development, delivery, and change management
• 04Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners
• 05Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams
• 06Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions
• 07A proven track record of taking ownership of complex, ambiguous projects and delivering results
• 08Adaptability to work across different customer environments, industries, and technical use cases
• 09Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks
• 10Ability to creatively map enterprise use cases and workflows to AI systems

Условия

• 01Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI
• 02Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact
• 03Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
• 04Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year
• 05Annual company offsite: Each year, we bring the entire team together in a new location
• 06Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend
• 07High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy
• 08Impact not job titles: We don't have job titles
• 09AI first: We use AI to move faster with higher-quality results
• 10Excellence everywhere: Everything we do should match the quality of our AI models
• 11Global team: We prioritize your talent, not your location