MongoDB04.06.2026

Technical Services Engineer

Зарплата не указана
РЫНОК
20 000медиана по профессии
Backend Developer · 20 вакансий с указанной зарплатой
6 417половина предложений: 13 400–43 492200 000
Работодатель не указал зарплату — сравните с рынком сами.
Dublin

Обязанности

  • 01Advise customers and resolve complex challenges across MongoDB Core, drivers, Atlas, Cloud Manager, cloud platforms, and infrastructure
  • 02Help customers troubleshoot complex issues and run critical MongoDB workloads with confidence
  • 03Solve customer challenges across architecture, performance, recovery, and security
  • 04Lead investigations from diagnosis to resolution, providing clear, actionable guidance
  • 05Partner with Product Management and Engineering to advocate for customers and improve MongoDB
  • 06Build tools, documentation, and training while mentoring peers and raising technical excellence

Требования

  • 015–6 years of experience in technical support, systems engineering, database administration, SRE, or a related field
  • 02Experience running complex, mission-critical production database systems
  • 03Strong Linux and systems engineering skills, including performance, memory, I/O, storage, networking, security, clustering, and troubleshooting
  • 04Solid understanding of networking concepts and protocols, including DNS, TCP/IP, and SSL/TLS
  • 05Ability to read code and write basic scripts in one or more languages, such as Python, Java, JavaScript, Go, C++, or Ruby
  • 06Experience analysing issues across the application, database, operating system, storage, and infrastructure layers
  • 07Awareness of customer workloads, including performance, availability, scalability, and security requirements
  • 08Excellent customer communication, prioritisation, collaboration, and decision-making skills, including the judgement to seek help when needed

Условия

  • 01Based in Dublin, Ireland
  • 02Hybrid work model
  • 03Five‑day role with schedule options: Tuesday–Saturday, Sunday–Thursday, or a pattern covering both Saturday and Sunday
  • 04Employees on weekend schedules expected to work from the office two days per week
  • 05Employee affinity groups
  • 06Fertility assistance
  • 07Generous parental leave policy
  • 08Commitment to providing accommodations for individuals with disabilities
  • 09Equal opportunities employer