Anthropic5 дней назад
GSOC Response & Policy Program Specialist
Зарплата не указана
РЫНОК
65 900 ₽медиана по профессии
AI Researcher · 19 вакансий с указанной зарплатой
13 833половина предложений: 30 208–85 64097 160
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San Francisco
Обязанности
- 01Author the GSOC plan and policy, including the documented set of GSOC functions, the incident severity matrix, communication templates, and service level agreements for response timing
- 02Design global incident- and event-specific response protocols, and produce the corresponding GSOC operator playbooks and business-facing playbooks
- 03Define and obtain approval for the tooling and channels used for incident response and management, and for the distinct path used for information-only employee advisories
- 04Partner with Legal, Communications, HR, and Employee Relations to align on notification thresholds and obligations before an incident occurs, not during one
- 05Design and formalize a simple, scalable on-call rotation and call tree for GSOC incident response personnel, so Incident Commander coverage does not depend on any single person's availability
- 06Drive policy socialization and secure approval from senior leadership
- 07Build and deliver the training and rollout that puts the policy into practice
- 08Assist in responding to incidents, coordinate the handoff to the appropriate Incident Commander as an incident escalates, and act as the standing liaison between GSOC and Crisis Management
- 09Act as the standing liaison between GSOC and Crisis Management, and partner with Crisis Management on GSOC service design
- 10Run after-action reviews and tabletop exercises, and fold what they surface back into the policy
- 11Measure whether the standard is being met, and report on it
Требования
- 018+ years of professional experience in GSOCs, security operations, emergency or crisis management, business continuity, incident command, or a closely related discipline
- 02Bachelor's degree or higher in a relevant field
- 03Authored security, safety, or emergency response policy that was formally approved and adopted by an organization
- 04Served as Incident Commander, or in an equivalent command role, during live incidents
- 05Working knowledge of ISO 22320:2018 (or an equivalent incident command system such as ICS/NIMS) and of severity or tiering frameworks, and ability to adapt one to a specific organization
- 06Ability to write clearly and concisely for non-specialist audiences, and tailor the same underlying content for an operator, a business partner, and an executive
- 07Ability to manage a document-heavy program on a deadline while remaining available for live incident response
- 08Strong drive for continuous process improvement and thrive in highly collaborative environments
- 09Comfortable with a flexible schedule, including 24/7 on-call rotation and after-hours response
Условия
- 01On-call requirement and after-hours availability
- 02Flexible schedule including 24/7 on-call rotation
- 03May be exposed to graphic and explicit content
- 04Deadline to apply: None (rolling basis)