Together AI9 дней назад
IT Engineer
Зарплата не указана
РЫНОК
33 546 ₽медиана по профессии
IT Support / Helpdesk · 18 вакансий с указанной зарплатой
6 250половина предложений: 9 591–50 000110 000
Работодатель не указал зарплату — сравните с рынком сами.
San Francisco
Обязанности
- 01Provide reliable, hands-on IT support for our in-office and remote employees by efficiently resolving Help Desk tickets while delivering excellent customer service
- 02Support Together’s MDM fleet comprising macOS and some Linux devices
- 03Provide in-office support by troubleshooting basic network issues and our A/V systems
- 04Help manage and optimize Okta and our core SaaS tooling by administering and improving integrations and role-based access controls
- 05Support daily procurement and asset management operations by coordinating hardware purchasing and tracking while maintaining accurate asset inventory and device assignments throughout their lifecycle (purchase to decommission)
- 06Help maintain clear, organized, and accessible IT documentation by creating easy-to-understand technical documentation for both technical and non-technical audiences
- 07Contribute to IT initiatives by supporting project execution, managing priorities, and ensuring clear communication with stakeholders through regular updates
- 08Help maintain a secure environment by supporting basic security hygiene to include access reviews and basic identity security tasks
- 09Support onboarding and offboarding of Together employees, interns, and contractors
- 10Support the IT team by creating reliable automations that reduce manual work and improve operational efficiency
- 11Collaborates well with a team, but also able to work autonomously when needed: working in tandem with other locations and having consistency in practices, documentation, asset mgmt.,etc
Требования
- 01Practical experience administering Okta, including users, groups, and basic app integrations (Terraform a plus)
- 02Strong knowledge of Google Workspace
- 03Hands-on MDM experience with macOS, ideally with FleetDM
- 04Ability to support macOS, Linux, iOS, and Android devices
- 05Experience participating in procurement and asset management processes
- 06Clear, concise technical writing skills for documentation and knowledge base content
- 07Excellent communication and customer service abilities
- 08Basic understanding of security principles and best practices
- 09Experience with low‑code automation tools (Serval, Okta Workflows, Gumloop)
- 10Scripting familiarity with common languages (Bash, Python)
- 11Understanding of API integrations and webhooks and how to use them effectively
- 12Experience with AWS provisioning and Identity Center
Условия
- 01Competitive compensation, startup equity, health insurance and other competitive benefits
- 02The US base salary range for this full-time position is: $140K - $220k + equity + benefits