OpenAI3 дня назад
GTM Technical Onboarding Program Manager
Зарплата не указана
Полная занятостьУдалёнка
Обязанности
- 01Own the design and delivery of day 30–90 role-specific onboarding for technical GTM roles
- 02Define learning outcomes and readiness standards in partnership with technical GTM leaders
- 03Build curricula and learning paths that translate complex product and deployment concepts into job-specific behavior
- 04Design and facilitate hands-on experiences such as labs, demos, simulations, technical discovery practice, and customer scenarios
- 05Create assessments, certifications, and manager-ready signals of proficiency and deployment readiness
- 06Partner with Product, technical subject-matter experts, and GTM leaders to source, validate, and refresh content as products and guidance evolve
- 07Coach subject-matter experts and facilitators to teach technical content clearly and effectively
- 08Establish repeatable content-governance and reinforcement systems that scale across roles and regions
- 09Use learner feedback, performance data, and AI-enabled workflows to improve practice, learner support, content maintenance, and program efficiency
Требования
- 015-8 years experience in technical enablement, Solutions Engineering, Solutions Architecture, Technical Success, Implementation, technical consulting, or another customer-facing technical role
- 02Demonstrated ability to quickly develop fluency in complex products, technical architectures, integrations, and deployment considerations
- 03Experience working directly with customers on complex, deeply technical SaaS platforms is required
- 04Strong technical discovery, scoping, and solution judgment, with the ability to connect customer workflows and business needs to technical recommendations
- 05Ability to explain complex technical concepts clearly and turn them into practical, role-relevant guidance for technical GTM teams
- 06Experience creating or leading hands-on technical experiences, such as labs, demos, simulations, discovery practice, or customer scenarios
- 07Strong cross-functional collaboration skills with Product, technical subject-matter experts, and GTM leaders
- 08Strong program management, facilitation, and written and verbal communication skills
- 09Willingness to work in-office in San Francisco
- 10Direct experience in Solutions Engineering or Solutions Architecture is strongly preferred
- 11Direct experience working with AI/ML products or platforms is preferred
- 12Experience designing or delivering enablement, onboarding, technical training, or knowledge-sharing programs is a plus
- 13Familiarity with instructional design principles or adult learning is a plus
- 14Experience leading subject-matter expert programs or designing technical assessments and certifications
Условия
- 01Willingness to work in-office in San Francisco