Decagon9 дней назад
Agent Education Manager
Зарплата не указана
Полная занятостьSan Francisco
Обязанности
- 01Serve as the product expert and enablement lead for a portfolio of strategic accounts and partners, accountable for their readiness to build in the platform
- 02Design and lead hands-on workshops for our highest priority prospects and strategic accounts, including onsite training with executive and technical stakeholders
- 03Build learning pathways and repeatable programs for Decagon University
- 04Own and develop programs to scale delivery of enablement content, including train-the-trainer sessions and digital learning platforms
- 05Partner with Product, Engineering, and PMM to keep every program aligned with evolving product capabilities
- 06Build and scale our partner enablement programs and certifications for agencies, SIs, and channel partners
- 07Be a voice for how education should evolve at Decagon – spotting gaps, testing new formats, and improving how the function scales
- 08Evaluate and manage the tools, systems, and vendor relationships required to deliver best-in-class learning experiences
Требования
- 014-8 years in a customer-facing role, such as customer success, deployment strategy, solutions consulting, or technical product training, ideally in B2B SaaS
- 02Experience making complex, technical products feel approachable to a wide range of audiences
- 03Strong customer presence with exceptional written, verbal, and presentation skills
- 04Thrive in a fast-paced, ambiguous environment with multiple concurrent priorities
- 05A collaborative mindset with a knack for partnering cross-functionally
- 06Experience building or scaling enablement programs for partner, channel, or agency audiences, with hands-on delivery experience and an understanding of how those partners operate day to day
- 07Familiarity with conversational AI, agent platforms, or technical deployment work
- 08A consulting background (strategy, management, or implementation) with a bent toward translating strategy into hands-on execution
Условия
- 01$160k - $200k + Offers Equity
- 02Medical, Dental, and Vision benefits for you and your family
- 03Life Insurance and Disability Benefits
- 04Retirement Plan (e.g., 401K, pension)
- 05Parental Leave
- 06Fertility and family building benefits through Carrot
- 07Monthly stipend to support your wellness, lifestyle, and work-life balance
- 08Daily lunches and snacks in the office to keep you at your best
- 09Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- 10In-office company