OpenAI15 дней назад
Customer Success Manager - Ads Solutions
Зарплата не указана
Полная занятостьУдалёнка
Обязанности
- 01Own relationships with a portfolio of advertising partners, serving as their primary point of contact
- 02Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products
- 03Analyze campaign performance and provide clear, actionable recommendations to improve outcomes
- 04Identify opportunities to expand partnerships through increased product adoption and incremental investment
- 05Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value
- 06Surface advertiser feedback and insights to inform product improvements and long-term strategy
- 07Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem
Требования
- 015-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role
- 02Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
- 03Comfortable interpreting performance data and translating insights into strategic recommendations
- 04Experience with data querying (e.g. SQL, advanced excel/GSheet)
- 05Communicate clearly and build trust with both technical and non-technical stakeholders
- 06Operate with ownership and accountability in fast-moving, evolving environments
- 07Demonstrate sound judgment and a commitment to user trust and responsible platform growth
Условия
- 01Role is based in our Munich office
- 02We use a hybrid work model of 3 days in the office per week
- 03Offer relocation assistance to new employees