Veeva Systems03.03.2025
Managed Services Consultant - Commercial
Зарплата не указана
Full-TimeJapan - Hiroshima
Обязанности
- 01Help to keep up to date and implement new features within the Veeva product suite
- 02Work closely with customer business and IT staff to understand their requirements
- 03Think critically to help design the solution your customers request as well as the solution they have not requested but they might need
- 04Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
- 05Guide customers in adopting Veeva products and industry best practices as part of post-implementation programs focused on the holistic success of the customer
- 06Drive change management methodology at our customers switching from on-premises to SaaS solutions
Требования
- 013+ years of working experience in system operations and maintenance through direct communication with clients
- 02Native level of Japanese language skills in oral and writing
- 03Reading and writing English documents using a translator
- 04Ability to understand and find out customer requirements accurately and meet them or propose alternative plan
- 05Experience configuring/supporting/implementing CRM systems such as Salesforce
- 06Experience configuring/supporting/implementing Content Management systems such as SharePoint, Zinc MAPS, Documentum or similar
- 07Experience with Java
- 08Around 4 years of relevant experience in the life sciences industry or with technology vendors serving life sciences
- 09Presentation skills
- 10Fluent in English
Условия
- 01Headquarters located in the San Francisco Bay Area
- 02Offices in more than 15 countries worldwide
- 03Equal opportunity employer considering all qualified applicants without regard to protected characteristics