Stripe9 дней назад

Consumer Operations Associate

Зарплата не указана

Mexico City

Обязанности

01Troubleshoot and solve external user issues
02Analyze our processes and instigate changes to help scale our operations and improve user experience
03Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
04Gain unique insights into how thousands of businesses on Stripe scale and operate
05Learn how Stripe operates from the ground up and make a real impact on the future of the organization
06Be a part of building a brand-new team and operational culture for Stripe
07Partner with global operations specialists or business process owners to run a critical workflow

01You have a user-first mindset and are energized by the challenge of solving difficult problems
02You have excellent communication skills, both written and verbal
03You excel in critical thinking and problem solving
04You have prior experience in customer service or internal and external user-facing operations
05You enjoy learning about technical products and processes, you're an organized, self-starter with passion for finding solutions to our user’s challenges
06You have a process-oriented mindset and the ability to get things done
07You enjoy working in an in-office environment with strong cross-team collaboration and support
08You prioritize well and enjoy working in a quick-moving environment
09You are humble and have a proven track record for working well across teams and with external partners
10You're willing to periodically work a weekend day for which you'll receive a weekday off
11The SDC operates during daytime hours with shifts from the morning through early evening