Postman10/19/2025

Customer Success Engineer/DevOps

Salary not specified
MARKET
23,750median for this role
DevOps Engineer · 6 jobs with disclosed pay
13,000half of the offers: 17,708–26,97989,259
The employer didn't disclose pay — compare with the market yourself.
New York

Responsibilities

  • 01Unblock customers facing technical challenges
  • 02Identify patterns and build scalable solutions
  • 03Partner with Customer Success Managers to understand business objectives
  • 04Translate business objectives into technical implementation paths
  • 05Build reusable technical collateral such as guides, templates, and scripts
  • 06Capture customer challenges and provide feedback to the product team
  • 07Design pragmatic solutions when product functionality is insufficient

Requirements

  • 016-8+ years in a technical customer-facing role
  • 02Strong foundation in Computer Science or Engineering
  • 03Experience with JavaScript, Node.js, or TypeScript
  • 04Deep understanding of APIs, developer workflows, and DevOps practices
  • 05Proven ability to scope and deliver working solutions quickly
  • 06Experience building technical collateral that scales
  • 07Comfort engaging with both individual developers and enterprise architects
  • 08Familiarity with Postman and the broader developer toolchain (GitHub, AWS, Azure, etc.)

What we offer

  • 01Base salary range: $150,000.00 to $200,000.00
  • 02Competitive equity package
  • 03Full medical coverage
  • 04Flexible PTO
  • 05Wellness reimbursement
  • 06Monthly lunch stipend
  • 07In-office 5 days a week for San Francisco, Boston, Austin, New York, Tokyo, and London
  • 08Hybrid model for Bangalore (3 days in-office, transitioning to 5 days by year-end)