MongoDB5 days ago

Technical Services Engineer - Weekend Shift

Salary not specified
MARKET
14,500median for this role
Backend Developer · 46 jobs with disclosed pay
5,092half of the offers: 10,937–18,979308,000
The employer didn't disclose pay — compare with the market yourself.
United States

Responsibilities

  • 01Advise customers and solve complex MongoDB problems
  • 02Work with largest customers on architecture, performance, recovery, security issues
  • 03Be an expert resource on best practices for running MongoDB at scale
  • 04Advocate for customers' needs with product management and development teams
  • 05Contribute to internal projects including software development of support tools
  • 06Mentor and ramp new team members
  • 07Build knowledge of new product lines within MongoDB ecosystem

Requirements

  • 01Systems engineering experience including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
  • 02Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
  • 03Storage engineering experience including NAS, SAN, SSD, multi-pathing, and caching
  • 04Experience building and maintaining complex mission-critical production database systems
  • 05Ability to read code and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
  • 06Broad awareness of customer workloads and use cases including performance, availability, and scalability
  • 07Experience analyzing issues holistically from application tier through database down to storage
  • 08Genuine desire to help people
  • 09Ability to think on feet, remain calm under pressure, solve problems in real-time
  • 10Desire and ability to rapidly learn wide variety of new technical skills
  • 11Collaboration: willingness to get help from team members when required
  • 12Be a US Citizen

What we offer

  • 01Remote role for candidates based on east coast
  • 02Schedule during 6-9 month ramp period: Monday - Friday 7 AM - 4 PM EST
  • 03Weekend schedule post-ramp: Saturday - Wednesday 7 AM - 4 PM EST
  • 04Mandatory 1 hour lunch break from 3-4 PM for hand-over to 2nd shift
  • 0520% uplift on base salary for weekend shift
  • 06No on-call requirements for off days
  • 07Certain events throughout year may require volunteering for coverage outside normal work hours