Snowflake6 days ago

Аналитик систем HR

Salary not specified
MARKET
15,208median for this role
System Analyst · 16 jobs with disclosed pay
5,680half of the offers: 9,479–16,547100,000
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьUS-CA-Dublin

Responsibilities

  • 01Partner closely with People Operations, Talent Acquisition, and HR stakeholders to conduct discovery, translate business needs into clear requirements, and recommend system solutions
  • 02Lead end-to-end project delivery for system implementations and enhancements — including requirements gathering, solution design, UAT planning and execution, cutover coordination, go-live deployment, and hypercare support
  • 03Create and own test plans, test scripts, and defect tracking; lead structured testing cycles and coordinate cross-functional testers to ensure quality outcomes before every release
  • 04Administer, configure, and support HR systems day-to-day, including ServiceNow HRSD and our Applicant Tracking System (Ashby), resolving production issues and delivering on enhancement requests
  • 05Triage and manage the support queue — troubleshooting system issues, researching root causes, routing escalations, and communicating resolution timelines to stakeholders
  • 06Ensure data integrity across HR platforms and downstream systems; adhere to data governance, compliance, and security policies
  • 07Document processes, configuration decisions, and procedures; assist with end-user training and quick reference guide creation
  • 08Leverage AI tools to improve, automate, and operationalize tasks and processes across the People Systems function

Requirements

  • 014+ years of hands-on business systems analyst experience in HR technology, including discovery, requirements documentation, testing, and deployment ownership on a project basis
  • 02Experience supporting system implementations in a high-growth, global environment
  • 03Demonstrated ability to lead UAT and regression testing — writing test scripts, organizing testers, tracking defects, and driving issues to resolution
  • 04Experience with cutover planning, go-live coordination, and hypercare support for system implementations or major releases
  • 05Excellent written and verbal communication skills; ability to translate business requirements into technical specifications and communicate technical concepts clearly to non-technical audiences
  • 06Strong analytical and problem-solving skills with a methodical, detail-oriented approach to documentation and process design
  • 07Ability to manage multiple concurrent projects and evolving priorities while maintaining quality and responsiveness to stakeholder needs
  • 08Customer-service orientation and a collaborative mindset — you follow up, you follow through, and you stay calm under pressure
  • 09Curiosity and experience experimenting with Snowflake AI tools such as Cortex Code and CoWork, as well as external AI tools like Gemini and ChatGPT, to improve day-to-day work

What we offer

  • 01Hybrid role based in Menlo Park, CA; Dublin, CA; or Bellevue, WA offices
  • 02Minimum 3 days per week in-office attendance required