Stripe5 days ago

Стратегический программный менеджер, поддержка

Salary not specified
MARKET
12,375median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Remote

Responsibilities

  • 01Partner closely with Support leadership and cross-functional stakeholders throughout Stripe to scope and execute wholly-owned large projects to address the highest priorities for the Support organization
  • 02Seamlessly transition from strategy to execution, by defining objectives, facilitating decision making, translating into operational plans to address key metrics, and ensuring execution and delivery against those plans
  • 03Facilitate alignment, resolve ambiguity, and unblock dependencies across internal teams and cross-functional stakeholders

Requirements

  • 018+ years of experience in strategy and operations, consulting, and/or program management
  • 02Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
  • 03Strong program management skills with experience managing end-to-end execution of projects/programs that have transformed their company’s operations and delivered quantifiable business impact
  • 04Robust critical thinking and analytical skills, with the ability to derive strategic insights from data
  • 05Excellent written and verbal communication skills, with the the ability to articulate complex topics in an easy-to-consume way to leaders and peers across different teams, such as product, engineering, and sales
  • 06Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
  • 07Experience with tools for tracking and reporting progress such as dashboards, project trackers, or internal documentation platforms
  • 08An interest in digging into the details of products and processes to improve the experience of our users and internal teams alike
  • 09An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity