Baseten6 days ago
Head of IT
Salary not specified
MARKET
12,375 ₽median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьУдалёнка
Responsibilities
- 01Team Leadership: Manage, mentor, and grow a team of IT engineers, fostering a high-performance culture focused on technical excellence and end-user satisfaction.
- 02Helpdesk Operational Excellence: Build a fast-response support function by establishing clear response SLAs, tracking employee satisfaction metrics, and formalizing on-call and incident response processes.
- 03Zero-Touch Automation: Architect and implement automated employee onboarding, offboarding, and role-based access changes through deep integrations across HRIS, MDM, and IAM systems.
- 04SaaS Management & Procurement: Establish comprehensive SaaS management processes to eliminate shadow IT, automate access workflows, optimize vendor spend per employee, and build visibility into corporate tools and budgets.
- 05AI-Enabled Workflows: Spearhead the deployment of internal AI tools and automated IT agents—powered by Baseten models—to resolve routine tickets, maintain knowledge bases, and significantly boost internal productivity.
- 06Infrastructure & Hardware Ownership: Manage hardware logistics, global device lifecycles, software license consolidation, and the overarching corporate IT budget.
Requirements
- 01Experience: 5+ years of overall IT leadership experience, ideally accompanied by 2+ years of experience as a Head of IT or IT Director at an internet company, scaling developer-focused SaaS or AI infrastructure startups through rapid growth (e.g., 100 to 500+ employees).
- 02Modern Cloud-Native Stack Mastery: Deep, hands-on expertise with Zero Trust Network Access (ZTNA), IAM/SSO (Okta, Google Workspace), MDM (Kandji, Jamf), and HRIS integrations (Rippling).
- 03Vendor & Financial Discipline: A proven track record of successful vendor negotiations, complex hardware logistics, software license consolidation, and strict IT budget ownership.
- 04AI-First Mindset: Proactive and forward-thinking approach to leveraging modern AI tooling and automation to eliminate operational friction, rather than relying on manual headcount expansion.
- 05Process Engineering: Demonstrated ability to build enterprise-ready processes from the ground up, establish performance metrics, and drive continuous improvement in a fast-paced environment.
What we offer
- 01Competitive compensation, including meaningful equity.
- 02100% coverage of medical, dental, and vision insurance for employee and dependents
- 03Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- 04Paid parental leave
- 05Fertility and family-building stipend through Carrot
- 06Company-facilitated 401(k)
- 07Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.