Anthropic10 days ago

Руководитель команды Forward Deployed Engineering

Salary not specified
MARKET
13,534median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
The employer didn't disclose pay — compare with the market yourself.
London

Responsibilities

  • 01Hire, develop, and retain a world-class team of Forward Deployed Engineers
  • 02Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member
  • 03Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions
  • 04Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work
  • 05Review technical architectures and code produced by your FDEs
  • 06Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues
  • 07Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base
  • 08Define team OKRs that tie to customer success outcomes and product adoption goals
  • 09Create operational cadences — standups, retros, engagement reviews — that keep the team aligned
  • 10Partner with Product and Engineering to translate field insights into product improvements
  • 11Serve as the voice of the customer in internal planning
  • 12Travel to customer sites as needed (25-50%)

Requirements

  • 0110+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting
  • 022+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers
  • 03Experience building organizations from 0->1, not just inheriting an existing one
  • 04Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics
  • 05Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers
  • 06Strong written and verbal communication skills
  • 07Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist
  • 08Bachelor's degree or an equivalent combination of education, training, and/or experience
  • 09Field relevant to the role as demonstrated through coursework, training, or professional experience

What we offer

  • 01Location-based hybrid policy: Currently, we expect all staff to be in our offices at least 25% of the time
  • 02Visa sponsorship: We do sponsor visas
  • 03Travel to customer sites as needed (25-50%)
  • 04Player-coach role with a strong bias toward leadership