Ramp10 days ago
Директор по бренд-операциям
Salary not specified
Полная занятостьУдалёнка
Responsibilities
- 01Own and build the operating system for how Brand's creative gets produced
- 02Build the brand operating system: the processes, milestones, and ways of working that turn creative direction into shipped work
- 03Diagnose and fix bottlenecks across functions. Find where work stalls, trace it to the source, and remove the limiting factor wherever it lives
- 04Protect creatives from org swirl by absorbing cross-functional complexity so the team stays focused on the work
- 05Automate with AI: use AI to streamline how work flows and cut manual overhead across the operation (intake, triage, status, reporting, handoffs)
- 06Partner with the creative leads so operations and creative are complementary, freeing creative leads to focus on creative
- 07Be Brand's ambassador to the rest of Ramp: scope incoming work and pull Brand into projects early, at the right time
Requirements
- 01Exceptional organization: you hold 20+ live workstreams and keep everyone on track
- 02A cross-functional root-cause instinct: you can walk into a tangled, multi-team workflow, explain why it's slow, and fix it. This is the most important capability for the role
- 03A track record of building systems and automation: you've taken an operation from messy to repeatable and use tooling and AI to compress cycle time
- 04A metrics-driven approach: you instrument delivery so progress is clear and provable
- 05Hands-on, lean leadership: you lift both the operation and the people in it
- 06A bias for better ways of working: you remove limiting factors and speed up delivery without adding process for its own sake
- 07An operator-first profile: we care more about someone who can diagnose and fix how work flows than about a creative, production, or marketing pedigree. Strong candidates come from product ops, biz ops, GTM ops, finance ops, or chief-of-staff backgrounds
- 08Experience scaling an in-house creative or content studio in a high-growth environment
- 09Experience building AI-assisted operational workflows
What we offer
- 01Flexible PTO
- 02Centralized home-office equipment ordering
- 03Health and wellness stipend
- 04Budget for intra-office travel
- 05Weekly coffee stipend
- 06100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- 07One Medical annual membership
- 08401(k), including employer match on contributions made while employed by Ramp
- 09Fertility HRA (up to $10,000 per year)
- 10Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- 11Pet insurance
- 12In-office perks: lunch, snacks, drinks, and more
- 13Relocation expense coverage to NYC or SF (if needed)
- 14Group medical, dental, and vision coverage through Sun Life
- 15Life, AD&D, and disability coverage
- 16Fertility drug coverage (up to $4,000 lifetime)
- 17Group Retirement Plan with employer match (RRSP + DPSP)
- 18Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- 19Employee Assistance Program and virtual care through Lumino Health
- 20Private medical insurance through Freedom Elite
- 21Virtual GP and at-home care via eMed x Livi
- 22Workplace pension through Penfold, with salary sacrifice option
- 23Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay