Workato19 days ago
Менеджер по доставке
Salary not specified
MARKET
13,534 ₽median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
The employer didn't disclose pay — compare with the market yourself.
Mexico City (CDMX)
Responsibilities
- 01Independently develop, manage, and execute project plans based on statements of work, ensuring alignment with customer business goals
- 02Lead project-level engagements
- 03Ensure successful project closure, aligning customer stakeholders and internal account teams on next steps
- 04Proactively identify and assist in closing expansion opportunities in services and software
- 05Manage project budgets up to $500k, ensuring projects remain within scope and budget
- 06Monitor budgets closely and prepare change orders as needed
- 07Oversee 5+ project resources across internal, partner, and customer teams
- 08Anticipate resource availability issues, proactively creating backup plans
- 09Identify and mitigate resource skill gaps, if applicable
- 10Drive project timelines, prioritizing client need and adapting plans without oversight
- 11Independently assess technical and non-technical risks, create mitigation plans, and communicate risks effectively up to the director/VP level
- 12Proactively engage cross-functional teams to address risks before they escalate
- 13Deliver crisp, error-free weekly status reports to both internal and customer stakeholders
- 14Lead status calls, ensuring alignment and next steps are clearly documented
- 15Maintain rigorous PSA data hygiene, ensuring project data is up to date with minimal variance
- 16Achieve high CSAT scores through excellent project execution and customer engagement
- 17Evangelize Workato's GEARS Framework and delivery methodology, coaching customers to become champions of their own automation strategy
- 18Articulate Workato's differentiation in the iPaaS space, comparing key product features to competitors
- 19Contribute 1+ assets per quarter to enhance delivery methodology
- 20Collaborate closely with pre-sales, sales, and customer success teams to drive customer success and business expansion
Requirements
- 015+ years of project management experience with a proven track record of success
- 025+ years delivering professional services for a strategic consulting firm, large-scale system integrator, or professional services unit within a software company
- 03Experience managing 2-3 project resources and project budgets up to $500k USD
- 04Experience with common project management methodologies, including Agile Scrum and Waterfall
- 05Actively working on one agile delivery methodology certification
- 06Experience in commercial business accounts, with 1-3 enterprise accounts preferred
- 07Demonstrated ability to develop and maintain director/VP-level relationships
- 08Proven ability to develop and maintain C-level relationships, establishing trust as a strategic advisor
- 09Demonstrated ability to grow accounts and expansion services
- 10Track record of working cross-functionally within an organization to align on internal account strategy
- 11iPaaS or integration experience preferred
- 12Ability to articulate common functional & non-functional requirements to various stakeholders
What we offer
- 01Flexible, trust-oriented culture
- 02Vibrant and dynamic work environment
- 03Multitude of benefits they can enjoy inside and outside of their work lives