Veeva Systems24 days ago

Team Manager - Implementation Services

Salary not specified
MARKET
14,112median for this role
Tech Lead / Team Lead · 123 jobs with disclosed pay
5,250half of the offers: 10,458–18,8751.2 млн
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Full-TimeSpain - Barcelona

Responsibilities

  • 01Lead a Professional Services team that delivers Veeva RIM
  • 02Responsible for hiring, performance management, and mentorship
  • 03Execute as a Services Delivery Lead for multiple customer engagements as a non-billable resource
  • 04Manage supply and demand of your team
  • 05Support and coach your team
  • 06Find and create billable work to drive productivity and hold your team accountable
  • 07Manage escalations and support sales and other teams in the pre-sales process
  • 08Cultivate trusted relationships with customers
  • 09Coordinate across projects and other Veeva functions to ensure lessons learned and best practices are shared
  • 10Provide executive oversight of internal initiatives and project sponsorship
  • 11Build an internal network across Veeva – Sales, Strategy, Product, and Services

Requirements

  • 015+ years of software implementation experience at a software vendor or consulting firm
  • 023+ years in people management
  • 03Has grown and led a professional services team
  • 04Operational excellence in leading Services including utilization and resource management
  • 05Ability to travel up to 25% of the time

What we offer

  • 01Total compensation: 70,000 - 120,000 EUR
  • 02Remote, EU/UK based position
  • 03Required travel up to 25% of the time
  • 04Work Anywhere company supporting flexibility to work from home or in the office