MongoDB07/18/2026

Старший инженер технической поддержки II

Salary not specified
MARKET
14,500median for this role
Backend Developer · 46 jobs with disclosed pay
5,092half of the offers: 10,937–18,979308,000
The employer didn't disclose pay — compare with the market yourself.
Brazil; São Paulo

Responsibilities

  • 01Working alongside our largest customers, solving their complex challenges
  • 02Resolving questions on architecture, performance, recovery, security
  • 03Being an expert resource on best practices in running MongoDB at scale
  • 04Advocating for customers' needs and interfacing with product management and development teams
  • 05Contributing to internal projects including software development of support tools for performance, benchmarking, and diagnostics

Requirements

  • 01Excellent communication skills, both written and verbal
  • 02Genuine desire to help people
  • 03Advanced diagnostic and troubleshooting skills
  • 04Ability to think on your feet and remain calm under pressure
  • 05Desire and ability to rapidly learn a wide variety of new technical skills
  • 06Strong teamwork and good judgment to know when to seek help

What we offer

  • 01Hybrid working model based in Sao Paulo