Snowflake3 дня назад
Principal Business Operations Manager, Ops & AI Tooling
Зарплата не указана
РЫНОК
12 760 ₽медиана по профессии
Business Analyst · 21 вакансий с указанной зарплатой
5 833половина предложений: 9 167–30 000126 000
Работодатель не указал зарплату — сравните с рынком сами.
Полная занятостьУдалёнка
Обязанности
- 01Own Tooling Strategy & Roadmap: Define and own the operational tooling strategy and roadmap — the intake, prioritization, and release plan for the internal tools that run the business
- 02Build Business Planning & Operating Tools: Design and build the internal tools that plan and run the business, partnering with the Business Planning and Commercial Ops functions to turn their processes into scalable systems
- 03Automate Workflows: Build workflow automation across staffing, planning, forecasting, and reporting to remove manual effort and increase speed and accuracy
- 04Develop AI Agents for Operational Workflows: Design and deploy AI agents and GenAI-powered workflows for operational use cases — anomaly detection, staffing intelligence, predictive forecasting, and automated summaries
- 05Drive Cross-System Integration & Orchestration: Architect and maintain integration and process orchestration across the operations tech stack (e.g., PSA, CRM, planning, and BI tools), ensuring clean data flow and system integrity
- 06Own Tool Adoption, Standards & Optimization: Drive adoption, define standards, and continuously optimize the tooling portfolio — measuring usage, retiring redundancy, and improving the operator experience
- 07Partner Cross-Functionally: Serve as the tooling and automation advisor to the operations leadership team, Enterprise Technology, and the Data, Analytics & AI teams, translating business needs into scalable systems
Требования
- 017+ years (IC4) or 10+ years (IC5) of experience in business operations, ops tooling/systems, revenue operations, or professional services operations, with a strong build orientation
- 02Proven track record designing and shipping internal operational tools, workflow automation, or agentic/AI workflows
- 03Hands-on experience with automation and integration across systems such as Salesforce, Certinia/FinancialForce, Smartsheet, and BI tools; comfort using SQL and coding/coding agents to solve problems
- 04Demonstrated fluency with GenAI and LLMs to automate operational workflows and accelerate insight generation
- 05Expertise in workflow design, systems architecture, and data governance, with a bias toward simplifying complex processes
- 06Excellent communication and cross-functional leadership skills, with the ability to influence without authority. (IC5: expected to set direction and drive org-wide initiatives independently.)
- 07Bachelor's degree in Business, Operations, Computer Science, or a related field; equivalent experience considered
Условия
- 01High-impact individual contributor role reporting to the Sr. Director, Services Global Operations
- 02Dynamic and fast-moving environment
- 03Experimental mindset encouraged