Cloudflare4 дня назад

Senior Customer Engineer, Named - LA

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РЫНОК
13 634медиана по профессии
Tech Lead / Team Lead · 356 вакансий с указанной зарплатой
5 092половина предложений: 9 708–18 1041,2 млн
Работодатель не указал зарплату — сравните с рынком сами.
Distributed; Hybrid

Обязанности

  • 01Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio
  • 02Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer
  • 03Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy
  • 04Proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks
  • 05Carry a variable quota tied directly to new business acquisition and/or ongoing account growth
  • 06Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data
  • 07Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives
  • 08Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders
  • 09Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring

Требования

  • 01Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer
  • 02Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture
  • 03Proven track record of operating in a quota-carrying or revenue-aligned environment
  • 04Strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
  • 05Exceptional presentation and stakeholder management skills
  • 06Capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy

Условия

  • 01Available Location: Los Angeles, CA
  • 02Competitive base salary and a variable commission structure
  • 03Compensation may be adjusted depending on work location
  • 04Eligible to earn incentive compensation