Coinbase10 дней назад

Аналитик рисков платежей II

68 087–71 671 ₽в месяц · до вычета
РЫНОК
12 292медиана по профессии
System Analyst · 28 вакансий с указанной зарплатой
5 680половина предложений: 9 493–15 52190 000
Выше рынка · выше 96% предложений
Hyderabad

Обязанности

  • 01Own end-to-end investigation and resolution of escalated payments fraud cases, including chargebacks, ACH returns, wire disputes, and account takeovers, across phone, messaging, and email channels
  • 02Analyze fraud trends and patterns across payment activities, synthesizing data into actionable recommendations that improve detection logic and reduce loss exposure
  • 03Handle premium and high-complexity customer cases, including CB1, HNWI, and executive escalations, using judgment to make risk decisions and coordinating with stakeholders to resolve issues
  • 04Partner cross-functionally with Product, Data Science, Risk ML, and Engineering to develop and iterate on risk management strategies, rule logic, and fraud prevention processes
  • 05Identify workflow inefficiencies and recommend process improvements to scale risk operations, supporting documentation and standardization for consistency across the team

Требования

  • 013+ years of experience in payments risk, fraud analysis, or risk operations within financial services, fintech, or e-commerce, with hands-on experience investigating chargebacks, ACH fraud, or unauthorized payment activity
  • 02Demonstrated ability to conduct fraud investigations across multiple channels (phone, chat, email) and make accurate, timely risk decisions independently
  • 03Working knowledge of payments systems, fraud detection methodologies, and at least one related risk discipline such as MAR (Manual Account Recovery) or ATO (Account Takeover)
  • 04Proficiency in SQL or similar querying tools with the ability to analyze fraud data, identify patterns, and communicate findings to leadership with clear, data-backed recommendations
  • 05Full-time, in-office presence five days a week in Hyderabad, India, with willingness to work shifts and weekends to support 24/7 fraud operations
  • 06Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Условия

  • 01Full-time, in-office presence five days a week in Hyderabad, India
  • 02Willingness to work shifts and weekends to support 24/7 fraud operations
  • 03Remote-first company with quarterly in-person working sessions called surges
  • 04Bonus eligibility and benefits including medical, dental, and vision