ElevenLabs11 дней назад

Стратег по вовлечению клиентов - АПИР

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РЫНОК
16 250медиана по профессии
Data Scientist · 212 вакансий с указанной зарплатой
5 000половина предложений: 13 084–21 768120 000
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Полная занятостьУдалёнка

Обязанности

  • 01Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case
  • 02Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative
  • 03Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption
  • 04Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities
  • 05Use trends to develop data-driven adoption strategies and playbooks across the customer base in region
  • 06Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars
  • 07Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey
  • 08Partner with leadership on high-impact initiatives that support the local GTM team and global results

Требования

  • 016+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role at an AI-native or highly technical company with a large, low-touch book
  • 02Experience with voice AI, TTS, conversational AI, or developer-facing products
  • 03A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more
  • 04You think in systems but are creative: you're always asking 'how do we scale or automate this'
  • 05Building automations and workflows with AI tools is ingrained in how you work
  • 06Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices
  • 07Identify data points that aren't yet tracked but would uncover new insights and change strategy

Условия

  • 01Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI
  • 02Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact
  • 03Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
  • 04Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year
  • 05Annual company offsite: Each year, we bring the entire team together in a new location
  • 06Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend
  • 07High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy
  • 08Impact not job titles: We don't have job titles
  • 09AI first: We use AI to move faster with higher-quality results
  • 10Excellence everywhere: Everything we do should match the quality of our AI models
  • 11Global team: We prioritize your talent, not your location