Flexport12 дней назад
Технический программный менеджер
Зарплата не указана
РЫНОК
13 750 ₽медиана по профессии
Tech Lead / Team Lead · 358 вакансий с указанной зарплатой
5 092половина предложений: 9 750–18 1481,2 млн
Работодатель не указал зарплату — сравните с рынком сами.
Shanghai
Обязанности
- 01Lead high-impact technology programs spanning multiple engineering teams, product domains, and business functions
- 02Define clear goals, milestones, owners, dependencies, and success metrics
- 03Build realistic program plans and hold teams accountable to committed deliverables
- 04Proactively identify risks, blockers, and conflicts and drive them to resolution
- 05Coordinate cross-team dependencies and align roadmaps across Engineering, Product, and Operations
- 06Provide clear visibility into program progress, risks, decisions, and trade-offs
- 07Drive launch readiness, operational readiness, migrations, and other critical cross-functional initiatives
- 08Support annual and quarterly planning, including prioritization, estimation, capacity planning, and resource alignment
- 09Establish effective processes that improve execution and predictability across the Omnichannel organization
- 10Act as a trusted technical partner for key merchants using Flexport's Omnichannel products and services
- 11Regularly engage with merchants to understand their experience, feedback, concerns, technical challenges, and escalations
- 12Develop a strong understanding of Flexport's Omnichannel technology to diagnose and contextualize merchant problems
- 13Triage merchant issues and coordinate across Engineering, Product, Operations, Support, and other teams to drive timely resolution
- 14Proactively manage merchant expectations and maintain clear communication throughout critical issues and escalations
- 15Identify recurring merchant pain points and translate them into actionable product, technology, or operational improvements
- 16Drive communication, coordination, and execution of programs across their full lifecycle
- 17Partner closely with senior product and engineering leaders to define roadmaps, manage dependencies, secure resources, and ensure commitments are delivered on time
- 18Establish processes that strengthen teamwork, communication, collaboration, and accountability across diverse teams with competing priorities
- 19Engage directly with key merchants to understand feedback, address concerns and escalations, and coordinate across Flexport to ensure issues are resolved efficiently
Требования
- 015+ years of experience in technical program management, engineering, product, technical account management, or a related technology role
- 02Proven experience leading complex, cross-functional programs across multiple engineering teams
- 03Strong program planning, execution, dependency management, and risk management skills
- 04Ability to understand complex technical systems and effectively partner with engineering leaders
- 05Experience working directly with customers or enterprise clients, including managing technical issues and escalations
- 06Strong ability to translate customer problems into clear technical and operational actions
- 07Excellent communication and stakeholder management skills across both internal teams and external partners
- 08Ability to influence and drive execution without direct authority
- 09Strong ownership, judgment, and bias toward action
- 10Ability to operate effectively in ambiguity and bring structure to complex problems
- 11A data-driven mindset and strong focus on measurable outcomes
- 12Experience in logistics, fulfillment, e-commerce, warehouse technology, transportation, or large-scale platform programs is a plus