Smartsheet13 дней назад

Менеджер по работе с разработчиками

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РЫНОК

12 514 ₽медиана по профессии

IT Support / Helpdesk · 116 вакансий с указанной зарплатой

5 250половина предложений: 9 479–16 667132 617

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Bangalore

Обязанности

01Act as the community's primary voice: respond to questions and threads across platforms
02Moderate channels to ensure a safe, inclusive environment; enforce guidelines and manage escalations professionally
03Drive engagement by sparking conversations, surfacing resources, and keeping threads active
04Host recurring office hours and AMAs with internal guests to build relationships and identify developer needs
05Nurture emerging contributors and connect them to broader advocacy programs
06Manage the content calendar; plan, create, and schedule engaging content with internal guests
07Design developer challenges, prompts, and hackathons to drive participation and reward technical excellence
08Implement gamification and badging for user recognition
09Identify and help create technical content (tutorials, guides, use-cases) to lower entry barriers and deepen developer expertise
10Capture and translate community feedback, pain points, and feature requests into actionable insights
11Triage bug reports and roadmap requests; ensure closure with community members
12Report regularly on community health metrics like engagement rate, response time, and sentiment

015 years of experience in Developer relations or community management, with a track record of building communities from scratch
02Proven success launching a community; ability to describe how you drove early engagement and scaled membership
03Experience establishing governance, moderation, and content programs on Slack and platforms like Discourse, or Reddit
04CS degree, equivalent software engineering experience, or a foundation in open-source development
05Familiarity with work management or automation platforms; Smartsheet experience is a plus
06Strong written communication; ability to write technical, warm, and human responses for all user levels
07Proven ability to execute a content calendar that balances evergreen education with timely challenges
08Empathy for developers; ability to celebrate wins publicly and handle sensitive feedback discreetly
09Experience working effectively cross functionally and driving alignment
10Data-informed: Consistently track and use community health data to drive program improvements