Notion13 дней назад
Менеджер по работе с клиентами (Outcomes Architect Manager, Франция)
Зарплата не указана
РЫНОК
15 000 ₽медиана по профессии
Solution Architect · 58 вакансий с указанной зарплатой
5 600половина предложений: 14 999–18 258180 000
Работодатель не указал зарплату — сравните с рынком сами.
Полная занятостьParis
Обязанности
- 01Own the Net Revenue Growth performance of your team’s book of business
- 02Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes
- 03Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership
- 04Hire, onboard, and certify new OAs to the GTM builder motion
- 05Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts
- 06Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value
- 07Set the standard for product, AI, and workflow fluency across the team
- 08Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- 09Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs
Требования
- 01Frontline management experience leading customer-facing GTM teams in B2B software
- 02Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation
- 03Strong coaching orientation
- 04Commercial instincts at the team level
- 05Deep customer-facing discovery instincts
- 06Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams
- 07Operational rigor
- 08Ability to develop talent from onboarding through consistent performance
- 09Executive communication skills
- 10Technical fluency and presence as a trusted advisor
- 11Operate with agency, urgency, and customer empathy