Gusto, Inc.17 дней назад
Специалист по интеграции 401(k)
3 760–4 230 ₽в месяц · до вычета
РЫНОК
12 592 ₽медиана по профессии
IT Support / Helpdesk · 117 вакансий с указанной зарплатой
5 250половина предложений: 9 583–16 667132 617
Работодатель не указал зарплату — сравните с рынком сами.
Denver
Обязанности
- 01Drive consultative outreach to keep customer onboarding on track
- 02Guide customers through the 401(k) automation onboarding process
- 03Ensure clear communication with 401(k) providers
- 04Serve as customer advocate post-launch
- 05Project management of the onboarding journey
- 06Anticipate roadblocks and work with relevant partners
- 07Support development of efficient processes
- 08Create resources to enhance customer experience
- 09Identify and resolve unexpected issues
- 10Qualify interested customers for eligibility
- 11Confirm plan eligibility and requirements
- 12Gather necessary provider and plan details
- 13Build and test the plan in Pay(k)onnect
- 14Confirm accuracy before go-live
- 15Keep customers informed and engaged throughout process
Требования
- 01At least 3 years of professional work experience
- 02Experience in retirement, payroll or financial services industry
- 03Experience in fast-paced startup environment
- 04Ability to anticipate customers' needs
- 05Curiosity about technology and AI tools
- 06Excitement to learn and use tools like Glean, Gemini, and other LLM-based AI tools
- 07Data-driven mindset
- 08Proven success in metrics-based roles
- 09Strong background in high-volume book of business under tight deadlines
- 10Excellent customer communication skills
- 11Experience managing professional interactions with external partners
- 12Adaptability and comfort navigating ambiguity
- 13Skilled problem-solving abilities
- 14Self-directed execution
- 15Ability to work both autonomously and collaboratively
Условия
- 01Competitive base pay, benefits, and equity (RSUs)
- 02Physical office spaces in Denver, San Francisco, and New York City
- 03Office work expected 2-3 days per week for office-based employees
- 04Secure, reliable, and consistent internet connection required for remote work