Twilio7 дней назад

DevOps Engineer (Observability)

Зарплата не указана
Remote - Ireland

Обязанности

  • 01Lead the end-to-end architecture and delivery of key observability platform components, with a focus on reliability, scalability, and usability
  • 02Drive consistency and quality across all observability signals—logs, metrics, traces, and continuous profiling—building intuitive workflows for engineers
  • 03Serve as a technical advisor and mentor across the platform org, guiding design decisions and aligning cross-team efforts with long-term architectural goals
  • 04Go deep in one or more problem areas (e.g., high-cardinality telemetry, distributed tracing correlation, compute cost insights), while ensuring the platform scales horizontally
  • 05Collaborate with product teams, SREs, and developer experience groups to deeply understand telemetry needs and integrate observability into core engineering workflows
  • 06Design and build developer-friendly tooling and APIs to support incident response, performance analysis, and platform debugging at scale
  • 07Leverage (and optionally contribute to) open-source standards like OpenTelemetry to ensure interoperability and extensibility
  • 08Champion a pragmatic approach to observability—balancing performance, cost, and user value across diverse engineering teams

Требования

  • 01Proven expertise in building and scaling observability systems (e.g., logging platforms, metrics pipelines, tracing infrastructure, or profiling tools)
  • 02Lead technical execution for major components of Twilio’s observability overhaul, including our shift to centralized S3-based data lakes, OpenTelemetry instrumentation, and ClickHouse-backed query engines
  • 03Proficiency in at least one modern programming language (e.g., Go, Python, Java)
  • 04Familiarity with high-cardinality data challenges and telemetry correlation techniques
  • 05Experience designing high-scale telemetry systems (e.g., Prometheus, ClickHouse, OpenTelemetry, Kafka, or equivalent)
  • 06Solid understanding of distributed systems and the challenges of observability in complex, microservice-based environments
  • 07Experience with AWS, Kubernetes, and infrastructure-as-code tools
  • 08Provide architectural guidance and thought leadership across teams, helping to establish clear telemetry standards, efficient usage patterns, and scalable platform abstractions
  • 09Ability to make forward-looking technical decisions and lead others through ambiguity and change

Условия

  • 01Remote work from Ireland
  • 02Occasional travel required for project or team in-person meetings
  • 03Competitive pay
  • 04Generous time off
  • 05Ample parental and wellness leave
  • 06Healthcare
  • 07Retirement savings program