Roblox8 дней назад

Proactive Moderation Operations Specialist

Зарплата не указана

РЫНОК

15 000 ₽медиана по профессии

Tech Lead / Team Lead · 43 вакансий с указанной зарплатой

5 250половина предложений: 11 466–20 4581,2 млн

Работодатель не указал зарплату — сравните с рынком сами.

Gurugram

Обязанности

01Manage multiple moderation cases at once and own each one end to end, including creating moderation tickets, moderating those tickets, conducting QA, golden labeling, reporting on the latest trends and data, and more
02Shift fluidly between different policy violation areas as priorities and abuse trends change
03Stay current on developing, sensitive real-world events and factor that context into your case management and moderation decisions
04Apply rapid and accurate labels to user-generated content, serving as an expert judge who weighs tradeoffs between false positive rates, speed, and urgency
05Execute and help refine the workflows our content safety moderation response teams use to ensure timely and effective moderation of user-generated content
06Develop deep, hands-on expertise in our proactive moderation tooling and processes, and help interpret grey-area policies as new situations arise
07Proactively hunt for threats and undetected abuse by leveraging internal data sets, open-source intelligence, and third-parties
08Partner with third-parties and cross-functional teammates to conduct effective, metrics-driven content moderation
09Surface bugs, feature limitations, and feature requests, and collaborate on solutions that improve operations and enhance the safety of our users
10Consistently meet your quality and throughput targets, and use data to inform your moderation decisions

01Bachelor's degree in business, operations, or a related field
023+ years of experience in content moderation, trust & safety, or a similar field, ideally with exposure to content safety moderation workflows and threat hunting
03Strong attention to detail and sound judgment, with the ability to apply policies consistently and accurately under time pressure
04Experience following and improving processes that support operational efficiency
05Comfort using data to inform day-to-day decision-making
06Strong collaboration skills, with the ability to work with cross-functional teams, specifically product, engineering, and BPO workforces
07Strong analytical and critical thinking skills, with the ability to conduct deep-dive investigations, and make sound, evidence-based decisions in ambiguous and fast-paced environments

01The role is based out of our Gurugram, India office
02Follows a rotational on-call work schedule
03This role requires on-call work at weekends on a rotational basis
04This role involves exposure to graphic and/or objectionable content
05Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday